Frequently asked questions
Everything about buying, downloading and using getmoreguide tools.
Buying
How do I get my files?
Right after checkout you get a download link by email and on the order page. One ZIP holds every file, plus a Start Here page that tells you what to open first.
What if a file does not open?
Write to us with your order email and we will send a working file. Because these are instant digital downloads, all sales are final.
Which payment methods can I use?
Card and PayPal through our secure checkout on store.getmoreguide.com.
I bought from another guide site. Why is getmoreguide on my receipt?
Our store also processes checkout for partner guide sites. Read how it works.
Using the tools
Do the spreadsheets work in Google Sheets?
Yes. Every spreadsheet comes as an Excel file (.xlsx) and with a Google Sheets copy link in its Quick Start PDF. Click the link, choose Make a copy and it is yours.
Are the planners dated?
No. Every planner and tracker is undated, so you can start on any day and print the pages again whenever you need them.
Can I use them on an iPad?
Yes. The fillable PDFs open in GoodNotes, Notability and other PDF apps, and the All-in-One Digital Planner is made for tablets with every page linked.
Which paper sizes are included?
Printables come in A4 and US Letter, each laid out for its own size, in colour and in an ink-saver version.
Can I print the pages more than once?
Yes, for your own personal use, as many times as you like.
The fillable PDF does not calculate.
Browser PDF viewers ignore form calculations. Use Adobe Acrobat Reader, Foxit or PDF Expert.
Licence
Can I share the files?
The files are for your personal use. Please do not resell or share them. Gifting? Buy a copy for the person you are gifting.
Can I use them with clients?
The Side Business tools are made for running your own business. You may not resell the templates themselves.
Still stuck? Write to us.
hello@getmoreguide.com · we reply within two working days.